At Tip Top Collections Chennai, we are committed to delivering your favorite ethnic wear collections safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed after confirmation of product availability and successful payment verification.

  • Orders are typically processed within 1–3 business days.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons, promotional events, or high-demand periods, processing times may be slightly extended.

Shipping Coverage

We currently offer shipping across India.

For international shipping enquiries, customers are requested to contact us directly through WhatsApp before placing an order.

Estimated Delivery Time

Delivery timelines may vary depending on the destination and courier service availability.

Within Tamil Nadu

  • Estimated Delivery: 2–5 Business Days

Other States in India

  • Estimated Delivery: 4–8 Business Days

Remote Locations

  • Estimated Delivery: 5–10 Business Days

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be communicated during order confirmation.

Special promotional offers may include free shipping on selected products or order values.

Order Tracking

Once your order has been shipped, tracking details will be shared through WhatsApp, SMS, or email, wherever applicable.

Customers can use the provided tracking information to monitor the status of their shipment.

Delivery Attempts

Courier partners will make delivery attempts as per their standard delivery procedures.

If a delivery attempt is unsuccessful due to:

  • Incorrect address
  • Unavailability of recipient
  • Invalid contact information

additional delivery charges may apply for re-shipping the order.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information during order placement.

Tip Top Collections Chennai shall not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping details.

Delayed Deliveries

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier service delays
  • Government regulations

We appreciate your understanding in such situations.

Damaged or Open Packages

If you receive a package that appears damaged or tampered with:

  • Please inspect the package before accepting delivery.
  • Take clear photographs of the package and product.
  • Contact us immediately through WhatsApp with relevant details.

Claims regarding damaged shipments must be reported within 24 hours of delivery.

International Shipping

International shipping may be available for selected products and destinations.

Shipping charges, customs duties, taxes, and import regulations vary by country and will be communicated separately before order confirmation.

Customers are responsible for any customs duties or local taxes imposed by their country.

Contact Us

For shipping-related enquiries, please contact us.